A calm bedroom prepared for a traveller's return home.

Homecoming concierge · South West London

Homecoming Concierge Service in South West London

Your holiday shouldn’t end with a to-do list.

Homeward London is a homecoming concierge service for families returning from holiday. We prepare the practical details at home before you arrive, from the home reset and freshly made beds to groceries, laundry and luggage support, depending on the service you choose.

No payment at enquiry stageFounder-led serviceOpening Special · first 12 bookings only

You planned the trip.
Not the return.

Late flight. Empty fridge. Beds to sort. Laundry waiting. Work and school the next morning. Homeward brings the return-home jobs together into one coordinated service, completed before you walk through the door.

What is a homecoming concierge service?

A homecoming concierge service prepares your home for your return from travel. Rather than coming back to washing, unpacking, an empty fridge and household jobs, Homeward takes care of selected arrival tasks before you walk through the door. Our service is designed for households across South West London who want the final part of their holiday to feel as considered as the trip itself.

How much would you like taken care of?

Opening Special: these Founding Client prices are limited to the first 12 confirmed Homeward bookings. Once all 12 are confirmed, standard pricing applies to new bookings.

Return Ready

Walk in. Exhale.

£165Opening Special · first 12 bookings only

The urgent jobs handled: home clean & reset, one bed prepared, kitchen and bins, Welcome Essentials up to £20, and agreed arrival details.

Check Return Ready

Complete Homecoming

Leave the whole return to us.

£495Opening Special · first 12 bookings only

Our most complete two-visit service: up to three beds, four suitcases, two laundry loads, Welcome Essentials up to £50, a prepared family meal for up to 6 people up to £50, and flowers up to £25.

Check Complete Homecoming

Four clear stages.

  1. 01Enquire

    Send your dates, postcode and preferred service.

  2. 02We confirm availability

    You receive the agreed package, dates and price.

  3. 03Secure your Homecoming

    Accept the Terms and make the required booking payment.

  4. 04Come home

    We complete the agreed service and send your Home Ready confirmation.

Your home. Your instructions. A personal process.

Access arrangements are agreed with you. Your Homeward Profile records practical instructions and boundaries before travel, and we send a Home Ready confirmation when the agreed service is complete and the property is secured.

How Homeward handles access →
Agreed accessTemporary or customer-controlled arrangements wherever practical.
Private stays privateAreas and possessions outside the agreed service are not touched.
Home ReadyConfirmation of completion and property security before you return.
Mike and Jami Kemp, Co-founders of Homeward

Personal by design.

Homeward was created by Mike and Jami Kemp, a husband-and-wife team in South West London, to make returning home feel as considered as the holiday itself.

Every Founding Client Homecoming is personally overseen by us, from initial enquiry through to Home Ready confirmation.

Mike & Jami KempCo-founders, Homeward

Tell us when you’re coming home.

Homeward launches for the October half-term, 23 October–1 November 2026, then operates every weekend through 31 December with full school-holiday service. From 1 January 2027, 7-day availability begins wherever capacity permits.

No payment at enquiry stageOpening Special · first 12 confirmed bookings onlyWe reply personally

Questions first? · +44 7501 664430

No payment is taken at enquiry stage. If we can accommodate your request, we’ll confirm availability and send the confirmed price and booking payment required.